Privacy Policy

CMB Greens LLP ("we", "our", "us") respects your privacy and is committed to protecting the personal information of users ("you", "your") who access or use our platform designed for coaching institutes.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the Eklavya platform.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Institute name
• Login credentials (username, encrypted password)

b. Student & Test Data

For users taking or managing tests, we may collect:

• Test responses and scores
• Performance analytics
• Attempt history
• Uploaded answers or files

c. Automatically Collected Information

When you use the platform, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Log files and usage data

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the platform's functionality
• Create and manage user accounts
• Conduct online tests and evaluations
• Analyze performance and generate reports
• Improve platform features and user experience
• Communicate updates, notices, and support messages
• Ensure security and prevent misuse

We process personal information only for lawful purposes and in accordance with applicable data protection laws, including the Information Technology Act, 2000 and related rules.

By using the Eklavya platform, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

3. Cookies and Tracking Technologies

Eklavya may use cookies or similar technologies to:

• Maintain user sessions
• Improve site performance
• Understand user behavior and usage patterns

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features.

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data only:

• With service providers assisting in hosting, analytics, or infrastructure
• When required by law, regulation, or legal process
• To protect the rights, safety, and security of users or the platform

All third-party services are required to maintain confidentiality and security.

5. Data Security

We implement reasonable technical and organizational security measures to protect your data, including:

• Encrypted passwords
• Restricted access to sensitive data
• Secure servers and authentication mechanisms

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and test data only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account or data, subject to legal and operational requirements.

7. Children's Privacy

Eklavya may be used by students under the guidance of coaching institutes or guardians. We do not knowingly collect personal information from children without appropriate authorization. Institutes are responsible for obtaining parental consent where required.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

9. Third-Party Links

The platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or data practices, please contact us: